Cross-sells

Cart block

The Cross-sells block displays recommended products related to your customer’s cart items. They can click through and add recommended cross-sells directly in their cart.

You can select Handpicked recommendations for individual products, add Global recommendations for all products, or show Automatic recommendations.

Set up cross-sell products

From the Flash Cart menu in the admin sidebar, click Cross-sells to manage your cross-sell recommendations.

By default, all slots are filled by Automatic recommendations, unless you’ve chosen to disable them in the Cross-sells settings. You can replace automatic recommendations with Global cross-sells and Handpicked cross-sells.

• Set up automatic recommendations

• Set up global cross-sells

• Set up handpicked cross-sells

Which cross-sell products will be shown?

Every product displays a maximum of 4 cross-sell products. Flash Cart follows these rules to select which cross-sell products to show:

Cross-sells are shown in order of priority: 1. Handpicked, 2. Global, then 3. Automatic.

• If a product has 4 handpicked items, they will fill all available slots. Global items fill remaining slots after handpicked items. Automatic items fill remaining slots after handpicked and global items.

Cross-sells appear in the order they are assigned.

• If there are multiple products in the cart, the block will display all the cross-sells that are assigned first for each product, then it will display the second assigned items, and so on.

• You can change the order of the products in Cross-sells settings. Use the drag-and-drop handles to re-order the cross-sell items.

Duplicate cross-sells will not be shown.

• If two products in the cart have the same cross-sell, it will appear only once.

• If a cross-sell is added to the cart, it will not appear in the cross-sells block.

Customize block style and location

In the theme editor, you can customize the style and layout of the cross-sells block.

• Choose to display cross-sells in a rotating slideshow.

• Select an Add-to-cart action to change what happens when customers click the Add button.

• Change the appearance cross-sell products, including the thumbnail image size and shape (aspect ratio), and savings display style.

• Change the layout of the cross-sells block to position it in main column or sidebar, and choose to make it “sticky”.

STEPS

In your theme editor (Customize):

1. Click the Edit Flash Cart button at the bottom of the preview.

   If you haven’t enabled Flash Cart, go to App Embeds.

2. Click the Cross-sells block to open the settings.

3. Choose whether to Display products in a slideshow.

4. Choose whether to Auto-switch cross-sells.

   Select the Cross-sells switching speed to rotate Cross-sells products every 3, 4, 5, or 6 seconds.

5. Select an Add to Cart Upsell Action to change what happens when customers click the Add button: either Add to cart or View product page

6. Select the Thumbnail image aspect ratio of the product image.

   Select the Thumbnail size of the product image.

7. Select a Savings display style to show the savings amount as either a Dollar or Percentage value.

8. Select the Location that you want the cart block to appear: either the Main column or Sidebar.

   
9. Check the Sticky option to fix the position of the block to the Top or Bottom of the column.

10. Click Save.

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Related links Handpicked cross-sells Automatic recommendations Global cross-sells Analytics\